Terms & Conditions – SE GAMES
These Terms & Conditions govern the use of SE GAMES and all purchases made through our platform.
By accessing our website or buying any product, you agree to follow these terms.
They are designed to protect both SE GAMES and our customers and ensure fair, secure use of our
services.
1. Acceptance of Terms
By accessing or purchasing from SE GAMES, you agree to these Terms & Conditions.
If you do not agree, please do not use our website or services.
2. Eligibility to Use
You confirm that:
- You are legally allowed to purchase digital products
- You understand how digital game accounts / activations work
- You will use our services lawfully and responsibly
3. Digital Product Nature
All products sold by SE GAMES are digital:
- Game accounts
- Offline activations
- Digital licenses
Once delivered, products cannot be returned or physically retrieved.
4. Warranty
- Offline Activation Accounts: 6 months warranty from the date of purchase, valid only if usage instructions are followed.
- Personal Accounts: Warranty is valid until account details are changed, with a maximum warranty period of 24 hours.
- For Personal Accounts, buyers must change all account details within 24 hours of delivery.
- Failure to change account details within 24 hours will void the warranty, and SE GAMES will not be responsible for any loss.
- Any misuse, sharing, reselling, or violation of instructions voids the warranty immediately.
All digital products are non-refundable and cannot be returned once delivered.
5. Account & Activation Usage Rules
Customers must:
- Follow all provided instructions carefully
- Use products on their own device only
- Avoid sharing, reselling, or modifying accounts
Violation may result in access termination without refund.
6. Order Processing & Delivery
- Orders are processed after payment verification
- Delivery is done via email or WhatsApp
- Delivery time may vary based on product type and availability
We are not responsible for delays caused by incorrect customer details.
7. Pricing & Payments
- All prices are shown in PKR
- Prices may change without prior notice
- Manual payments require valid proof
Orders with fake or unclear payment proof will be cancelled.
8. Refund & Cancellation Policy
Refunds are governed by our Refund Policy.
In general:
- No refunds after digital delivery
- No refunds for change of mind or user error
- Refund decisions are final
9. User Responsibilities
You agree not to:
- Share account credentials
- Abuse activation methods
- Attempt chargebacks or fraud
- Make false claims
Abuse may lead to permanent service denial.
10. Limitation of Liability
SE GAMES is not liable for:
- Account bans due to customer misuse
- Device incompatibility
- Internet or system issues
- Third-party platform changes (Steam, Rockstar, EA, Epic, Ubisoft, Battlenet etc.)
Use products at your own responsibility.
11. Intellectual Property
All content on this website:
- Text
- Logos
- Branding
- Design
Belongs to SE GAMES and cannot be copied or reused without permission.
12. Fraud & Misuse
Any attempt of:
- Fake screenshots
- Chargeback fraud
- False refund claims
Will result in:
- Order cancellation
- No refund
- Permanent blacklist
13. Service Modifications
SE GAMES reserves the right to:
- Modify services
- Change prices
- Discontinue products
At any time without prior notice.
14. Policy Updates
These Terms & Conditions may be updated at any time.
Continued use of the website means acceptance of updated terms.
15. Contact Information
For legal or policy-related questions only:
- Email: contact@segames.store
- WhatsApp: +92 330 5163999
Support Hours: Mon–Sat, 9 AM – 6 PM